Privacy policy

The administrator of personal data responsible for their processing is:
IT REMARKETING Łukasz Konecki
Street Koźla 3/11
Warsaw 00-234 ​​
info@it-remarketing.store

Mobile phone: +48505460079

Mobile phone: +48506043949

Whatsapp: +420739844834

Thank you for your interest in our online store. Protecting your privacy is very important to us. Below you will find detailed information on how we process your personal data.

1. Data access and hosting

You can visit our websites without providing personal data. Each time you visit a website, the server automatically saves only the so-called server logs, including the name of the requested file, your IP address, date and time of the request, the amount of data transferred and the Internet service provider making the request (so-called access logs) and documents the visit to the website. This data is analyzed solely to ensure the proper functioning of our website and to improve our offer. The above serves in accordance with Art. 6 section 1 letter f GDPR in order to secure our legitimate interest in the optimal, correct presentation of our websites and offers.

1.1 Hosting

All access data will be deleted no later than seven days after the end of your visit to our website.

Website hosting and display services are partly provided on our behalf by our service providers through outsourced data processing. Unless otherwise specified in this privacy policy, all access data and data collected in forms made available for this purpose on our website will be processed on their servers. If you have any questions about our service providers and the basics of working with them, please contact us. You will find our contact details in the “Our contact details and your rights” section.

1.2 Content Delivery Network

To shorten the loading time of our websites, we use the so-called content delivery networks (“CDN”). As part of CDN services – content available on the website, among others: large multimedia files are delivered via regional servers of external CDN service providers. This means that the so-called CDN service access data. The services provided to us in this area are provided on the basis of data entrustment agreements concluded with service providers. Our service providers are based and/or use servers located in countries outside the EU and EEA. The European Commission has not issued decisions establishing an adequate level of data protection for these countries. Our cooperation is based on standard data protection clauses adopted by the European Commission. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. Contact details can be found in the “Our contact details and Regulations” section.

2. Data collection and processing for the implementation of the contract and contact purposes

2.1 Data processing for the purpose of performing the contract

We process the personal data that you voluntarily provide when placing an order in order to perform the contract (including inquiries regarding the processing of claims under warranty for defects or guarantees and the obligation to inform about necessary updates). The legal basis in this respect is Art. 6 section 1 letter b GDPR. Mandatory fields have been marked as such because they concern data necessary to complete the order and without providing them, we will not be able to complete the order. What data is collected results directly from the forms in which the data is entered.

Further information regarding the processing of your data, in particular regarding the transfer of data to our service providers for the purpose of order processing, payment and shipping, can be found in the following sections of this privacy policy. After the end of the contract, the processing of your data will be limited, and after the expiry of the storage periods required by tax regulations and the Accounting Act, this data will be deleted (Article 6(1)(c) of the GDPR), unless you expressly consent (Article 6(1) point a of the GDPR) to further use this data for other purposes, or we reserve the right to further use it in legally permitted cases, which we inform you about in this privacy policy.

Goods management system

We also use an external goods management system to process orders and execute contracts. Our service providers provide us with services in this area on the basis of a data entrustment agreement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. You will find contact details in the “Our contact details and your rights” section.

2.2 Customer account

If in accordance with Art. 6 section 1 letter a GDPR, you consent to creating a customer account – we will process your personal data necessary for this purpose. They will also be used for future orders on our website. Your customer account may be deleted at any time. To do this, please send a message to our contact address indicated in the “Our contact details and your rights” section or use the appropriate function in your customer account settings. After deleting your customer account, the processing of your data will be limited, and after the storage periods specified in tax regulations and the Accounting Act, this data will be deleted (Article 6(1)(c) of the GDPR), unless you expressly consent to this ( Article 6(1)(a) of the GDPR) to further use this data or in accordance with applicable law, we reserve the right to further use the data for other purposes, which we inform you about in this privacy policy in such a situation.

2.3 Data processing for contact purposes

As part of communication with the Customer, we process personal data in order to handle your inquiries (Article 6(1)(b) of the GDPR). You provide us with this data voluntarily when contacting us (e.g. via the contact form or e-mail). Mandatory fields are marked as such because they concern data necessary to process your query. What data is collected results directly from the forms in which the data is entered. After fully considering your inquiry, your data will be deleted unless you consent (Article 6(1)(a) of the GDPR) to further use of this data for other purposes or we reserve the right to further use it for lawful purposes in permitted cases, as described in such a situation, we inform you in this privacy policy.

3. Data processing for delivery purposes

In order to perform the contract (Article 6(1)(b) of the GDPR), we transfer your data to the forwarding company you selected in the ordering process, which has been commissioned to deliver the ordered products.

4. Data processing for the purpose of making payments

In order to make payments in our online store, we cooperate with external service providers handling electronic payments and transfer your data to the payment processing company selected in the ordering process. The above is for the implementation of the contract (Article 6(1)(b) of the GDPR).

Data processing for fraud prevention and payment optimization

In some situations, we may share additional information with our service providers that may be used by them in conjunction with the information necessary to process payments. These service providers then act as processors on our behalf and provide us with fraud prevention and payment process optimization services (e.g. invoicing, rejection analysis, accounting support). Pursuant to Art. 6 section 1 letter f GDPR, this serves our legitimate interests in protection against abuse and fraud and efficient payment management.

5. Marketing channels: e-mail

The newsletter is sent as part of entrusting data processing on our behalf by an external service provider. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. You will find contact details in the “Our contact details and your rights” section.

Sending an invitation to leave a review of your purchase

Within 14 days of placing your order, we will send you an electronic invitation to your e-mail address to evaluate the purchase made in our store. Reviews/ratings are provided via our feedback system. You can withdraw your consent at any time by sending a notice of withdrawal to our contact address provided in the “Our contact details and your rights” section. Alternatively, you can also use the unsubscribe link included in the message inviting you to express your opinion.

We are jointly responsible with Trust Pilot for sending feedback invitations and for collecting and displaying information regarding reviews and ratings or status.

6. Cookies and similar technologies

General information

To make your visit to our website more attractive and to enable you to use its key functions, we use technological tools, including the so-called cookies. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the web browser session, i.e. after closing it (so-called session cookies). Other cookies are stored on your end device and enable us to recognize your browser the next time you visit the website (so-called persistent cookies).

Privacy protection of end devices

When using our online offer, we use technologies that are absolutely necessary to ensure the correct and optimal use of the necessary functions of our website. In this respect, storing information on the user’s end device or accessing information that is already stored on the user’s end device does not require the user’s consent.

For functions that are not strictly necessary, storing information on the user’s end device or accessing information already stored on the user’s end device requires the user’s consent. We would like to inform you that in the absence of consent, some functions or elements of the website may not be fully available. Any consent given by the user remains valid until it is withdrawn, the settings are configured or the relevant settings are reset on the end device.

Other cases of data processing using cookies and other technologies

We use technologies that are absolutely necessary to ensure the correct and optimal use of the necessary functions of our website (e.g. the shopping cart function). These technologies process data such as your IP address, time of visit to the website, information about your device and browser, as well as information about the use of our website (e.g. contents of the shopping cart). This serves in accordance with Art. 6 section 1 letter f GDPR in order to pursue our legitimate interest, which is the optimal presentation of our offer.

In addition, we also use technological tools to fulfill our legal obligations (e.g. to demonstrate consent to the processing of your personal data), as well as for web analytics and internet marketing purposes. Further information on this subject, including the appropriate legal basis for data processing, can be found in the following sections of this privacy policy.

In the auxiliary menu of your web browser you will find explanations on how to change cookie settings. They are available at the links below:  Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of certain technological tools (Article 6(1)(a) of the GDPR), you may withdraw your consent at any time. To withdraw your consent, please contact us via the contact address provided in the “Our contact details and your rights” section.

7. Use of cookies and similar technological tools

If you have consented to this (Article 6(1)(a) of the GDPR), we use cookies and other similar technological tools provided by external service providers on our website. After achieving the purpose of processing and ending the use of a given technological tool, the data collected as part of the use of these tools will be deleted. Your consent may be withdrawn at any time. Detailed information on the possibility of withdrawing consent and the right to object can be found in the “Cookies and similar technologies” section. Further information can be found on the websites of the individual service providers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us. You will find contact details in the “Our contact details and your rights” section.

7.1 Using Google services

 Google Analytics

For web analytics purposes, we also use the Google Signals tool, which is an extension of Google Analytics services and enables the so-called “cross-device Tracking” (identification of users using multiple devices). This means that if your Internet-enabled devices are connected to your Google Account and you have activated the “personalized advertising” option in your Google Account, Google may generate reports on how you use our website (in particular the number of users using different devices), even if you change devices. We do not process your personal data in this respect, we only receive statistics based on Google Signals functions and technologies.

 Google Ads

Using Google Ads, we promote our website in search results and on third-party websites. For this purpose, when you visit our website, a Google remarketing cookie is automatically saved on your device, which, based on the pages you visit, allows you to display advertising based on your interests, processing your data (IP address) using a pseudonymous identifier (ID) . , time of visit to the website, information about the device and browser, as well as information regarding the use of our website). Further data processing only takes place if you have activated the advertising personalization option in your Google account settings. In such a case – if during your visit to our website you are logged in to Google at the same time, Google will use your data together with the data collected as part of the Google Analytics service in order to create and define the so-called lists of target groups for remarketing purposes on various devices.

We use the technological tools set out below from Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). The information collected automatically by Google technologies regarding the use of our website is usually transferred to a server of Google LLC, 1600 Amphitheater Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for individual Google technologies described in this privacy policy, data processing is based on an agreement concluded with Google on joint control of personal data in accordance with Art. 26 GDPR. More information about data processing by Google can be found in privacy policy on Google.

Our service providers are based and/or use servers located in countries outside the EU and EEA for which the European Commission has issued the so-called decision confirming the adequacy of data protection.

Our service providers are based and/or use servers located in countries outside the EU and EEA. In relation to these countries, the European Commission has not issued decisions confirming the adequate level of data protection. Our cooperation is based on standard data protection clauses adopted by the European Commission.

To analyze the use of our website, we use Google Analytics – a web analytics tool from Google, which automatically processes your data for this purpose (IP address, time of visit to the website, information about the device and browser, as well as information regarding the use of our website ). ) and creates pseudonymized user profiles on their basis. Cookies may be used for this purpose. When you visit our website from within the EU, your IP address is stored on a server in the EU to obtain location data and then immediately deleted before the traffic is forwarded to further Google servers. Data processing as part of the Google Analytics service takes place on the basis of a data entrustment agreement concluded with Google.

For web analytics purposes, we use the Google Ads conversion tracking tool, which allows us to measure and analyze your behavior when you visited our website via advertising in the Google Ads tool. For this purpose, cookies may be used and data such as: IP address, visit time, information about the device and browser, as well as information regarding the use of our website, e.g. visit to the website or subscription to the newsletter, may be processed. Pseudonymous user profiles are then created based on this data.

 Google Maps

In order to visually present geographical information, Google Maps saves and processes information about your use of maps and individual functions, including, for example, your IP address and location data. We have no influence on the above data processing by Google.

 YouTube Video Plugin

In order to integrate third-party content using the YouTube video plug-in, Google processes the following data during video playback: IP address, time of visit, information about the user’s device and browser.

7.2 Use of Microsoft technology

We use the technological tools indicated below from Microsoft Ireland Operations Ltd., One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland (“Microsoft”). Data processing is carried out in accordance with Art. 26 GDPR based on joint arrangements concluded between the joint controllers. Information collected automatically by Microsoft technology tools about your use of our website is typically transferred to and stored on a server of Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. More information about Microsoft’s data processing can be found in Microsoft’s privacy policy.

Our service providers are based and/or use servers located in countries outside the EU and EEA for which the European Commission has issued the so-called decision confirming the adequacy of data protection.

Our service providers are based and/or use servers located in countries outside the EU and EEA. In relation to these countries, the European Commission has not issued decisions confirming the adequate level of data protection. Our cooperation is based on standard data protection clauses adopted by the European Commission.

 Microsoft Advertising

For marketing purposes, we promote our website in Bing, Yahoo and MSN search results and on third party websites. For this purpose, when you visit our website, a cookie (so-called Microsoft Advertising Remarketing Cookie) is automatically saved on your device, which uses a pseudonymous identifier (ID) and processed data (your IP address, time of visit to the website, information about device and browser, as well as information regarding the use of our website) and based on the pages you visit, enables the display of advertisements based on your interests.

For web analytics purposes, we use Microsoft Advertising Universal Event Tracking (UET), which allows us to measure and analyze your behavior when you have visited our website via an advertisement within the Microsoft Advertising service. For this purpose, cookies may be used and data processed such as: your IP address, time of visit, information about the device and browser, as well as information regarding the use of our website, e.g. visit to the website or subscription to the newsletter. As long as your internet-enabled devices are connected to your Microsoft account and you have not turned off “Show interesting ads” in your Microsoft account, Microsoft may generate reports on how you use our site (in particular, how many users use different devices), even if you change the device – the so-called “cross-device tracking”. We do not process your personal data in this respect, we only receive statistics created by Microsoft UET.

7.3 Using Facebook services

 Facebook Pixel

We use the Facebook Pixel tool provided by Meta Platforms Ireland Ltd, Block J, Serpentine Avenue, Dublin 4, Ireland (“Facebook (by Meta)”, also known as “Meta Platforms Ireland”). The scope of functionalities we use is indicated below. The automatic Facebook pixel collects and stores data (your IP address, time of visit to the website, information about your device and browser, as well as information regarding the use of our website, e.g. visits to the website or registration to the newsletter). Pseudonymous data is then created based on the data user profiles. For this purpose, when you visit our website, the Facebook Pixel saves a cookie on your device which, using a pseudonymous Cookie ID, enables automatic recognition of your browser when you visit other websites. Facebook (Meta) will combine this information with other data from your Facebook account and use it to prepare reports on website activity and provide other services related to your use of websites, in particular to personalize advertising. Information collected automatically by Facebook technologies (via Meta) regarding your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. More information about data processing by Facebook can be found in the privacy policy of Facebook (Meta). Our service providers have their headquarters and/or use servers in countries for which the European Commission has issued decisions confirming the adequate level of data protection. The headquarters of our service providers are located in: USA, Canada, Japan, South Korea, New Zealand, Great Britain, Argentina. There is a decision of the European Commission stating the adequate level of data protection in the USA, which may be the basis for transferring data to American companies, provided that the service provider has an appropriate certificate. The certificate has been obtained. Our service providers are based and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
In relation to these countries, the European Commission has not issued decisions confirming the adequate level of data protection. The transfer of data as part of our cooperation with service providers from these countries is based on the following safeguards: standard data protection clauses of the European Commission.

Facebook analytical tools

As part of the Facebook Business tools, statistics of user activity on our website are created based on data collected using the Facebook pixel code regarding your use of our website. Data processing by Facebook takes place on the basis of a concluded data entrustment agreement. Data analysis (website usage statistics) serves to optimize and make our website more attractive.

Facebook ads (ad management)

Facebook Ads allows us to advertise our website on Facebook and other platforms. We establish the parameters of a given advertising campaign. Facebook is responsible for the correct implementation, and in particular for the decision to display a given ad to individual users. Unless otherwise specified for individual functions and tools, data processing is carried out on the basis of an agreement on co-administration of personal data in accordance with Art. 26 GDPR. Joint liability is limited to the collection of data and its transfer to Facebook Ireland. This does not include subsequent data processing by Facebook Ireland.

Based on the pseudonymized Cookie ID stored by the Facebook Pixel and the information collected about user activity on our website, we create personalized advertisements via the Facebook Pixel Remarketing function.

For the purposes of web analytics and optimization of our offer – using the Facebook Pixel Conversions function, we analyze the activity of users who visit our website through advertisements displayed as part of the Facebook Ads service. Data processing by Facebook takes place on the basis of a concluded data entrustment agreement.

8. Social media

8.1 Social media plugins: Facebook (Meta)

Our website uses the so-called plugins (buttons) of social networking sites. These plug-ins are available via a link in HTML format, which means that when you visit our website containing such plug-ins (buttons), an automatic, direct connection to the servers of the operator of a given social networking site is not established. After clicking one of the buttons (plug-ins), a new browser window will open displaying the page of a given social networking site, where you can confirm the use of a given button, e.g. “Like” or “Share”.

8.2 Our activity on social networking sites: Facebook

If you have given your consent in this respect on a given social networking site (Article 6(1)(a) of the GDPR), when visiting our account/profile in the above-mentioned social networking sites, your data will be collected automatically and stored for web analytics and marketing purposes. Pseudonymous user profiles are created based on this data. They can be used, for example, to post the so-called personalized ads that probably match your interests. Cookies are usually used for this purpose.
Detailed information on the processing and use of your data by individual social networking sites, as well as information about your rights and the possibility of configuring privacy settings, as well as contact details for submitting inquiries, are described in the privacy policies of individual social networking sites, links to which can be found below. If you need help in this regard, you can also contact us.

Our service providers have their headquarters and/or use servers in countries for which the European Commission has issued decisions confirming the adequate level of data protection. The headquarters of our service providers are located in: USA, Canada, Japan, South Korea, New Zealand, Great Britain, Argentina.

There is a decision of the European Commission stating the adequate level of data protection in the USA, which may be the basis for transferring data to American companies, provided that the service provider has an appropriate certificate. The certificate has been obtained.

Our service providers are based and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
In relation to these countries, the European Commission has not issued decisions confirming the adequate level of data protection. The transfer of data as part of our cooperation with service providers from these countries is based on the following safeguards: standard data protection clauses adopted by the European Commission.

9. Our contact details and your rights

9.1 Your rights

Persons whose data are processed have the following rights:

• in accordance with art. 15 GDPR: the right to obtain information about data processing to the extent specified in this article;
• in accordance with art. 16 GDPR: the right to rectify your incorrect or incomplete personal data;
• in accordance with art. 17 GDPR: the so-called “right to be forgotten”, i.e. the right to delete personal data stored with us, unless further processing is necessary:
  • to exercise the right to freedom of expression and information;
  • to comply with a legal obligation;
  • for reasons of public interest;
  • to establish, pursue or defend claims;
• in accordance with art. 18 GDPR: the right to restrict the processing of personal data if:
  • you question the accuracy of this personal data;
  • the processing is unlawful and you oppose their deletion;
  • we no longer need your personal data, but you need it to establish, pursue or defend claims;
  • you submitted pursuant to Art. 21 objection to data processing;
• in accordance with art. 20 GDPR: the right to receive the data provided to us in a structured, commonly used and machine-readable format and to send it to another administrator;
• in accordance with art. 77 GDPR: the right to lodge a complaint with the supervisory authority (President of the Personal Data Protection Office)

9.2 Contact Us

If you have any questions regarding the collection, processing and use of your personal data, as well as requests for information, rectification, restriction of processing or deletion of data, withdrawal of consents granted or objection to the use of certain data, please contact the personal data controller indicated at the beginning of this privacy policy.